This policy describes how Senior First Home Care handles information you share while learning about in-home senior support, requesting a visit, or joining our care-note emails.
Last updated: 4 September 2026. Senior First Home Care (“we”, “us”, “our”) respects the privacy of families who are often sharing sensitive stories about aging, memory, mobility, and the wish to remain at home. This Privacy Policy explains what this website collects, what stays only in your browser, and how we use information you choose to send through forms. It applies to seniorfirsthomecare.com and to emails we send after you subscribe or request contact. It does not cover third-party sites linked from our social icons.
This Site is static. Form submissions are validated in your browser and then shown as on-screen messages; they are not uploaded to a hidden server process from this template. The care cart is stored in local browser storage on your device. If you later work with our coordinators by email, that conversation is separate and is used only to plan and deliver home care. We do not sell family lists. We do not publish a public street listing or a call-in number on this website.
Depending on the page, you may type a first name, last name, email address, a number where we may reach you, the name of the person who might receive care, a topic, a preferred start window, and a free-text description of routines, mobility, memory, meals, or family worries. Subscribe and unsubscribe pages collect an email address and, on subscribe, a name so we can greet you properly. Checkout also records that you agreed to the Terms & Services.
Please share only what a coordinator needs for a first reply. You do not need to include government identity numbers, bank details, or full medical histories in a public website form. If a later care plan requires more detail, we will ask through a more appropriate channel after we have confirmed we can help.
Like most websites, our host or your browser may record technical data such as browser type, language, general referring page, and the pages you open. We do not use that technical data to build a secret profile of an older adult’s health. If analytics tools are added in the future, this policy will be updated to name them. Embedded fonts and icon libraries are loaded from public content networks so pages display consistently; those networks have their own privacy notices.
The care cart uses local storage in your browser under a key reserved for this Site. It may contain package names, quantities, and prices you selected. This information does not leave your device unless you copy it yourself or complete a checkout form that describes your request. Clearing site data, using another browser, or using private browsing will empty the cart. After a successful checkout message, the cart is cleared on that device.
We use contact details and care descriptions to understand what kind of home support you are seeking, to reply by email, to suggest hours or a package, and to prepare a caregiver match if you proceed. Email addresses from the subscribe page are used to send care notes, seasonal reminders, and service updates. Unsubscribe requests are used to stop those letters. We may use aggregated, non-identifying insights—such as which packages are most often added to carts in a general sense—to improve the Site. We do not use website form text to advertise to the person receiving care on unrelated products.
Families often mention bathing help, incontinence, memory change, falls, or grief. We treat those details as confidential care information. They are used to plan safer visits and to brief a matched caregiver, not for marketing. Please avoid sending photographs of wounds or highly detailed clinical reports through the first contact form. If you include another person’s information, you confirm you have a legitimate reason to share it, such as arranging care for a parent who has asked for help or who cannot easily write to us.
Subscription is voluntary. We send only what we describe on the subscribe page: family care notes and related updates from Senior First Home Care. We do not add your address to unrelated lists. You can leave at any time on the Unsubscribe page by entering the same email. It can take a short processing period for every mailbox to reflect the change. Unsubscribing does not delete a care inquiry you already sent, because coordinators still need a way to finish that conversation unless you ask us to close it.
We do not sell personal information. We may share what you send with caregivers and supervisors who need it to deliver the requested support, with email or hosting providers who process mail on our behalf under confidentiality expectations, and with professional advisors if required to protect legal rights. We may disclose information if required by applicable law, a valid legal process, or to protect a person from serious immediate harm. Social platforms you choose to open from our footer receive only the ordinary data that occurs when you visit them; we do not send your cart to those platforms.
Browser cart data lasts until you clear it or complete checkout. On-screen form messages are not a stored archive on the Site itself. If you later become a family we serve, care-plan notes and emails may be kept for as long as needed to coordinate visits, handle questions, and meet record-keeping duties that apply to home care businesses. When a plan ends, we keep only what remains necessary, then reduce or delete the rest in the ordinary course of administration. Subscribe lists are kept until you unsubscribe or the list is retired.
We use reasonable administrative and technical measures appropriate to a public information site, including current browser validation on forms. No internet transmission is perfectly secure. You should use a private device when describing a relative’s care needs and avoid public computers for checkout. Caregivers in the home are trained not to gossip about family life and not to post about clients on personal social media.
This Site may use local storage for the cart. If cookies are used by the host for basic session stability, they are not used to auction your data. You can control cookies and site storage in your browser settings. Blocking all storage will disable the cart while leaving pages readable.
The Site is intended for adults arranging senior home care. We do not knowingly collect information from children for marketing. If you believe a child submitted a form, write to hello@seniorfirsthomecare.com so we can delete that inquiry from any mailbox that received it.
You may browse without filling forms. You may use a first name only if you prefer, though a working email is required if you want a reply. You may ask us by email to correct a name, close an inquiry, or confirm whether we still hold a subscribe address. You may unsubscribe. You may refuse extra questions during a later consultation, understanding that some details are needed for safe matching. If applicable law gives you further rights of access or deletion, we will respond to a clearly identified request sent to our email desk.
The Site can be opened from many places. We do not claim a public office address on these pages. If you write to us, you understand that email may be read by our care desk in the location from which we operate our coordination. We do not use this policy to assert extra rights over you beyond what is needed to answer your request and, if you proceed, to arrange home care.
We may update this Privacy Policy as the Site or our practices change. The date at the top will be revised. Material changes will be reflected on this page. Continued use of the Site after an update means you understand the new description of our practices for new visits and new forms.
Privacy questions, access requests, and concerns about a form you submitted can be sent through the Contact Us page or to hello@seniorfirsthomecare.com with the word “Privacy” in the subject. We will look into the matter with the care desk and reply by email. Please do not include payment card numbers in privacy correspondence.
Home care depends on trust in small rooms: kitchens, hallways, and bedrooms that belong to someone else. This policy is written to honor that trust from the first click on seniorfirsthomecare.com through every later conversation about the person you love.
